about our
facility solutions
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W12 has a full range of hard facilities solutions. From operation and maintenance services to critical engineering and asset management, our skilled technicians will keep your facilities running smoothly.
the latest tech
We use industry leading tech that puts all your maintenance tasks right in the palm of our specialised hands. An app enables our engineers to track, manage, allocate and monitor all of your maintenance tasks. it’s a fast, convenient and efficient way to ensure work is allocated to the right people quickly and effectively.
directly employed technicians
We perform all our technical services through directly employed technicians. So, you get better quality work at a reduced cost without any of the risk. We’re also supported by a network of supply chain partners who have worked with us for many years. They are a key element of our provision and provide specialist support where it matters most.
workmanship warranty
All our works are supported by the W12 Workmanship Warranty delivered by our own Maintenance Division. This means we’ll always be able to respond quickly and get the job done efficiently.
24/7 in-house customer service
We have a 24/7 in-house customer service help desk. It means you’ll be updated often and in real time at all stages of the job.
a few things we do
Carpentry / Masonry / Painting
Site
Security
Mechanical / Electrical /
Plumbing Work
Fire Fighting
Systems
Facade Exterior
cleaning
Air Conditioning /
Repairs & Maintenance
A few of our clients
And what they had to say about us
“Good Morning All, Just a quick email to thank you for the excellent report including before/after photos received this morning following the OOH weekend call out.
Job well done.
Many Thanks”
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Rhoda O’Sullivan
Associate Director UK & Ireland
“W12 meet the high contractor approval standards of our business, they are comprehensively insured and appropriately qualified. I strongly feel having a contractor such as W12 is an asset and essential to ensure effective block management.”
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Luke Bloomfield
Associate Director
GATEWAY
I have been using W12 for approximately two years. From the back office to the engineers/contractors working on site, we have always found them professional, courteous and easy to work with. Over the years they have become familiar with the sites they work on and carry out a very thorough professional job. On occasion where they need to attend flats, some flat owners now ask for a specific engineer’s attendance.
“I would have no hesitation in recommending them to any of my clients.”
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Niamh McBride
Regional Head of Residential Property Management